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Notes, articles, and updates.
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Authentic Leadership in the Context of Business Agility
Authentic leadership in the context of Business Agility is a construct that is gaining increasing attention resulting from challenges faced by organizations relating to building culture, driving organizations in the right direction of people and customer profitability, and building favorable outcomes.
Digital Transformation and Business Model Innovation: A Framework for Business Leaders
From Rigidity to Resilience: Achieving Organizational Agility through Strategic Design
The Collaborative Mindset: How to Build Trust, Foster Innovation, and Achieve More Together
Synergistic Success: Uniting Contemporary Enterprise Leadership, Progressive Business Mastery, and Innovative Management Dynamics
More Articles
The outsourcing dilemma and growth: a fractured look
Most of the work in the IT industry is virtual. Virtual meaning no physical prescence is required to do the job. This holds true in terms of coding, testing and maintenance of the software programs, and in certain cases servers and other peripherals can be taken care of remotely.
Economy, Business, Branding, Outsourcing and Globalization
Today there is a lot of debate about the pros and cons of outsourcing, especially in the IT sector. But outsourcing is something which has been happening for quite a while – better ...
Use Cases and Functional Requirements
Integrating use cases and functional requirements, where functional requirements are things like: "the system must do xyz" and each such requriement ...
Open Source Blog: My another Blog
Its finally started! It was really sitting at the back of my mind - since the time I created RapidBlog, and now finally it is there - Open Source Blog. My recent entry OPEN SOURCE AND OUTSOURCING describes some points on open source and the outsourcing world and how they are coming together closer and better with everyday of the internet passing by.
Workflow Systems
Workflow systems can be described according to the type of process they are designed to deal with. Thus we define three types of workflow systems: ...
The Radio Spectrum & Tomorrow's Communication (Part I)
Couple of weeks ago the country missed the opportunity of technological innovation in the internet and telecom spectrum. Innovation ...
The Radio Spectrum & Tomorrow's Communication (Part II)
Sitting at Starbucks, enjoying my Soy Latte, I also enjoy the HotSpot. Sometimes, I spend a whole day sitting there, ...
Six Sigma and Software Engineering & Reliability
I recently finished reading the book "What is six-sigma?" by Peter Pande, and Larry Holpp. In terms of Software Engineering, Six Sigma is much more than a specific analysis of software reliability. It is a quality improvement framework and mindset focused on the measurement of process variation as the culprit for lack of quality. I want to point out that the term "six sigma" when used in conjunction with software reliability, has little or nothing to do with statistics, with distributions, with their moments, etc. It is a buzzword and will remain a buzzword until such a time as it is defined in statistically correct ways. ** The real Sense for Six Sigma** Six Sigma as the name implies stands for six standard deviations from the mean. Sigma is a statistical measure of variability around the average. The concept of Six Sigma comes from reliability engineering prediction of system or component failure probabilities. For example: the wearout time of a component may be normally distributed - that is mean - standard deviation. So, we want a component having a very small of failure before its design life. If we set this at one sigma from the mean we get ~80% reliability, 2 sigmas gives us ~95%, 3 sigmas ~99%, and so on. Six Sigma gives us ~99.9997% relaibility - near perfect. Or in other ways 3.4 defects per million.
Customer Relationship Management (CRM) & best practices in CRM
**CRM Implementation **Customer Relationship Management solutions are often a multi-million dollar investment. After committing to such a large expenditure, companies must be assured that their CRM investments will thrive. Recent research shows that a customer-focused culture is just as critical as the technology to a CRM implementation success. Some focused points: